FAQ

Both Cloud Storage and Cloud Backups provide ways for data to be stored “in the cloud”. This means that your data is stored on secure servers out on the internet. However, there is a fundamental difference between Storage and Backup. In short, a BACKUP means that there is always more than one copy. Storage, however, may mean that only one copy of the data exists, and if that storage location is damaged or destroyed, your data may be lost. One should always look to utilize Cloud BACKUP over Cloud STORAGE, as it provides a greater protection.
The current recommendation for backing up important data is to follow the 3-2-1 rule. This means that you have at least 3 copies of your data, 2 of those copies are local, and 1 copy is in the cloud. Having two copies locally (the original on your computer and a second on an external drive) can expedite restoring data in case of a data loss. Having a copy in the cloud means that some type of disaster at your home or business does not wipe out all of the copies of your data.
Many data files do not have multiple versions. Photos and Videos, for example, do not generally have multiple versions. However, consider a report that you are writing for your job. You may start the report on Monday, and then save the report. Tuesday you may do some more work, and save it again, and finally finish it on Wednesday. Each time you save a copy, you are creating a different Version.
Most backup packages provide storage of multiple versions. This allows the user to go back to an earlier version, in the event of a corruption or errors made within the file.
Many cell providers offer some excellent pricing on Cloud Storage. One provider, for example, offers 500 GB of storage for $5.00 per month. However, this is STORAGE, and not BACKUP. Very few phones, if any, have 500 GB of storage built in. And so, if you move the files to the Cloud Storage, and then delete them from your phone, you STILL only have one copy of the files – not multiple copies.
Additionally, not all Cloud Storage providers offered by your cell company offer backups of contacts, phone logs, and text messages. These may be of high value to you, and if your lose or destroy your phone, you will have lost them. A Mobile BACKUP will keep a copy of your data in the cloud, ready to access when you need it.
Open the BRAMBLE software on your computer. You will see the Main Dashboard. Then click the “Settings” box in the middle at the bottom of the dashboard. The first setting you should see is the frequency of the backup. You can adjust it to run every 5 mins, 15 mins, 30 mins, 1 hour, 2 hours, 4 hours, 8 hours, 12 hours, or 24 hours.

Alternatively you can a schedule to run a backup at a certain time each day. Please be aware that the computer must be turned on and logged in to run at the schedule time. For most users we recommend having the backup run on a specified time interval rather than on a schedule.
Your data is encrypted with 256-AES encryption before it is transmitted and stored on our Amazon servers.

So what does this mean? By way of an analogy, imagine a paper shredder that shreds paper into strips. Once, shredded, the paper is shipped off to a storage facility. In order to put the strips together again, however, you have to actually run it backwards through the SAME shredder. Thus, unless you get access to the shredder as well as the strips of paper, there is really no way to try to put it together.

This example is like 128 bit encryption. Now, imagine it’s a crosscut paper shredder, that not only shred into strips, but also cuts the strips into tiny rectangles as it goes through the shredder. And again, imagine you have to have the shredder to reassemble. This is what 256 bit encryption is like.